About Us
Data Deletion Instructions
You have the right to request deletion of your personal data held by Tongblocks, in accordance with applicable data protection laws including the GDPR and CCPA.
How to submit a data deletion request
To request permanent deletion of your account and all related personal data, please send an email to pangeapanz@outlook.com with the email subject: Data Deletion Request.
Please include the following information in your email for identity verification:
- Your registered account email address
- Your full name
- Order number(s) linked to your account (if available)
Processing timeline
We will confirm receipt of your request within 5 business days. After successful identity verification, we will complete data deletion within 30 calendar days.
Important Notice
- After deletion, your account will be permanently closed. You will no longer access your order history, saved information or account benefits.
- Some data may be retained if we are required by law to keep records (tax, transaction records for legal compliance). This limited data will not be used for other purposes.
- If you have any questions about data deletion, please contact our support team.
